Start optimising your membership journey.
Grow your membership
Use your current member demographic and behavioural data to better inform your marketing strategy to prospective members. Drill down into which job titles and functions are most likely to join so you can personalise your outreach and content based on persona.
Improve your member experience
View high level and granular member data so you can provide the most value to your members based on behaviour, demographics and preferences. By analysing content consumption, product usage, community trending topics, member feedback and more, you can ensure you’re offering what members want and need to optimise their experience.
Increase your member retention
View retention rates at a granular level so you can make better, more data-informed decisions about when and where to spend your renewal time and resources.
Consider looking at the job title and job function of members who are least likely to renew so you can target that segment with specific content and marketing messages that resonate and offer more value.
Understand how your members are engaging with you across all your platforms with a true 360-degree view.
Acumen helps membership executives, directors, managers, and staff make decisions based on data, not intuition. With a single source of truth and complete view of your membership, you and your team can begin to take action to improve the member experience.
Boost your member engagement
Dive deep into engagement metrics to measure and understand the true value of your efforts. By analysing meaningful engagement scores that consider community interactions, event attendance, product purchases and more, you’ll see which activities lead to higher engagement so you can start to focus your efforts on what engages members most.